When you call to inquire about services for your child, our receptionist will ask you a few questions to gain as much information as possible to match you and your child with the most appropriate psychologist. Sometimes, there will be a waiting period for particular services. Our receptionist will inform you of any waiting lists.

The first appointment will be for you to attend without your child. This is so the psychologist can thoroughly understand your concerns without your child becoming bored or feeling “talked about” in the session. Please bring copies of any documents that will help us understand your child and their needs (e.g. occupational therapy or speech pathology report). The psychologist can also discuss any questions about how best to prepare your child for their first appointment.

Your child will usually visit the clinic on the second appointment. The purpose of this appointment is for the psychologist to begin building a relationship with your child. If you want to prepare your child for this session, explain that it is a “getting to know you” appointment. Parents are often invited to remain in the initial session depending on the child’s age and the nature of their concerns. Young children are encouraged to bring any toys or games they are familiar with to help them feel comfortable. We also have lots of fun activities that your child can play with.

The psychologist will discuss an intervention plan once they clearly understand your child’s needs and your goals for change. This will be reviewed periodically with you and your child so that we can measure how effective the treatment plan is.

Some children require a small number of sessions to learn specific skills. Others may develop a long-standing relationship with their psychologist as their ongoing support needs evolve.